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Thread: Rockauto ROCKS

  1. #1
    Registered Member
    Join Date
    Aug 2013

    Member #:1806
    Posts
    340

    Rockauto ROCKS

    I ordered a driver quality rotor and caliper set from Rockauto, at a great price, and when it arrived I left it boxed until I was ready to do the job. When I got around to opening the boxes I found that one caliper didn't have the advertised zinc coating on it, but I was a few days outside of the 90 day warranty, so I hesitated about doing anything about it.

    I finally decided to send them an email and they replied with a series of questions, which I truthfully answered, and they said I would receive an email when the part ships, at no charge, and no need to return the defective part. I received the shipping notice shortly there after, and the caliper arrived two days later. When returning the caliper cores, they send a shipping label and deduct the shipping charges, which are the same rates as they get from Fedex. The box with the front calipers (3/4 ton truck) was 46 lb, and cost me $8.95, the box with the rear calipers was 34 lb

  2. #2
    Registered Member carls 56's Avatar
    Join Date
    Jan 2011

    Member #:33
    Location
    Culpeper, Va.
    Posts
    1,572
    good to hear, CS is important.
    ARMY NAM VET, very proud!

    56 210 4dr

    drive and enjoy them while you work on them, life is to short.

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