Rockauto ROCKS

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  • LEE T
    Registered Member
    • Aug 2013
    • 418
    • 1806

    Rockauto ROCKS

    I ordered a driver quality rotor and caliper set from Rockauto, at a great price, and when it arrived I left it boxed until I was ready to do the job. When I got around to opening the boxes I found that one caliper didn't have the advertised zinc coating on it, but I was a few days outside of the 90 day warranty, so I hesitated about doing anything about it.

    I finally decided to send them an email and they replied with a series of questions, which I truthfully answered, and they said I would receive an email when the part ships, at no charge, and no need to return the defective part. I received the shipping notice shortly there after, and the caliper arrived two days later. When returning the caliper cores, they send a shipping label and deduct the shipping charges, which are the same rates as they get from Fedex. The box with the front calipers (3/4 ton truck) was 46 lb, and cost me $8.95, the box with the rear calipers was 34 lb
  • carls 56 (RIP 11/24/2021)
    Registered Member
    • Jan 2011
    • 1857
    • 33
    • Culpeper, Va.

    #2
    good to hear, CS is important.
    ARMY NAM VET, very proud!

    56 210 4dr

    drive and enjoy them while you work on them, life is to short.

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