I called Thursday afternoon and ordered a few small parts. I didn't want to pay more in shipping than the 15.00 worth of parts. Talked with Brandon C., and placed the order. I was told they would charge my credit card in 24/48 hours, when the parts are shipping. An hour later, they charged my card. Today, less than 48 hours after my call the parts were in my mailbox, they look perfect, they fit perfect, and shipping was just a priority mail fee. Way to go!